At Next Choice, customer satisfaction is our priority.

 

We want you to love your purchase, and we are committed to providing a simple and fair return experience.## Return EligibilityWe accept returns within **30 days of delivery**.

 

To be eligible for a return, items must be:* Unused and in the same condition as received* In the original packaging* Accompanied by proof of purchaseItems that have been used, damaged, or altered may not be eligible for a return.

Non-Returnable ItemsFor health, hygiene, and safety reasons, certain products may not be eligible for returns once opened or used, including beauty and personal care products.Gift cards and final sale items are also non-refundable.

How to Request a ReturnTo start a return, please contact our customer support team with your order number and reason for the return. We will provide instructions for the return process.Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

RefundsOnce we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.Approved refunds will be processed to your original payment method. Please allow **5–10 business days** for your bank or credit card company to process the refund.

ExchangesWe accept exchanges for eligible items.

If you would like to exchange a product, please contact us within **30 days of delivery**. Exchanges are subject to product availability.## Damaged or Incorrect ItemsIf you receive a damaged, defective, or incorrect item, please contact us within **48 hours of delivery** with photos and your order details. We will work quickly to resolve the issue.

Thank you for shopping with **Next Choice**. We appreciate your trust and are committed to providing quality products and excellent service.